EDFRINGE 2025: C ARTS
Natalia Yandyganova
The waiting room
& Joyce Lao

C ARTS
C venues | C alto
THE WAITING ROOM
Natalia Yandyganova, writer/director
Joyce Lao, Producer/Co-Founder
4 -16 August 2025, 15:00 (50m)
July, 22, 2025
A mysterious message from the “future self” invites participants into an immersive space where AI unveils their projected histories. In The Waiting Room, choices shape a unique, evolving audio narrative, guiding participants through moments of dreams realised and challenges faced. As their future unfolds, from the fulfilment of deepest aspirations to a global crisis that transforms the world, participants explore a bizarre, unpredictable world where technology and humanity collide, prompting reflection on how our choices shape the future.
Hi Natalia & Joyce, thank you for being part of our interview series for EdFringe 2025. How does it feel to be bringing The Waiting Room back to the Fringe and C ARTS this summer?
Natalia (Writer/Director): Thank you for having me! I’m excited to bring The Waiting Room back! And it will be a whole new experience. Last year our AI-powered comedy explored childhood dreams and fame, but this time we’re diving into a new, more dramatic story — still personalised by AI, but now exploring more serious themes with added visual component. We can’t wait to share it with EdFringe audiences.
Personally, I’m always thrilled to return to Edinburgh. Every year, I leave thinking, “Oh no, I haven’t had the chance to see this or do that,” but the promise of next year makes it all the more special.
Joyce (Producer/Co-Founder of The Waiting Room): I and the group are happy to come back to do this again! We know that we have an audience, ticket pre-sales are coming in. We will only do one slot this time unlike last year where we had 3 shows a day. As the producer and co-founder, I am definitely excited! We added a visual component this year. It’s a lot of work but I am glad that our hard work is being willingly experienced by the audience at the Edfringe.
Are there any nerves ahead of your run, or are you just eager to go?
Natalia: There are always nerves at the start for me, mostly tech-related. Like other artists, we rely on sound, lighting, and staging, but as an AI show, we’re also at the mercy of internet connectivity, AI services, and smart devices. That said, each year we learn more and get better prepared. Once the show gets going and audiences start booking, we find our rhythm and the nerves fade.
Joyce: As Natalia mentioned, since it is an AI show there is always a concern that the internet will suddenly stop at any time, which happened last year, and in spite of our announcement that we required smartphones and earphones, we had audience members who did not bring their devices. In circumstances like this, we power through and the show was executed. I am glad that the majority of our audience last year appreciated what we are trying to do, and hopefully it will be the same, if not better this year.
How did your previews at East 1st Street, Mabou Mines Studio go?
Natalia: The NYC previews showed a real leap forward for us as a show. We improved in every area, technology, storytelling, and logistics. Audience members were deeply engaged, sharing their emotions and thoughts. Some offered helpful feedback or challenged us with questions, while others were inspired by the AI use and started suggesting how it could be applied to other fields. That’s one of the reasons we’re doing this work - to encourage these thoughtful conversations about AI technology.
Joyce: The previews went really well… we were quite spoiled during the previews though because we did not load in and out 15 min before and after our shows, our stage design and physical set-up were not moved throughout the preview. That made a huge difference, we even had a trouble shooting station. We had audience members who are AI enthusiasts and who work in the AI field as well as artists who are involved in the immersive theatre. It was quite nerve wracking at first but we generally received good feedback and helpful suggestions for future iterations of the show.
Due to the nature of the show, will much change ahead of your Edinburgh run?
Natalia: Technology is always evolving, and I’m always tempted to try something new — a tool, a concept, an experimental moment. But I try to pace myself. Like with any theatre piece, big changes take time and thought to be implemented. The core of the show will remain the same. We're just refining transitions and polishing the experience these weeks before the festival. That said, I’m constantly chasing something I call a “golden prompt” — an AI formula that consistently generates the most resonant, personalised narratives. I’m close, but it’s an elusive thing.
Joyce: Since Natalia spoke about the tech side, I will speak on the logistics and operations side of things. As I have mentioned, in our previews and NYC play-tests, we did not have to load in and out quickly. This time, we only have about 10 - 15 min to get in the space to set up everything with possibly 2 crew members and load out for 10 min. Our set design is much simpler at Edfringe. We will be doing our last play-test before heading to Edfringe, which will determine if we have to try something new or change something. Our purpose for “creating” this show with Natalia’s vision will stay the same - to use AI as a way for humans to interact in a more creative methodology through experiential, immersive and interactive theatre.
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What was your previous Fringe experience like, and what makes bringing a show to Edinburgh Fringe so important?
Natalia: The Fringe is an evolving environment, much like our show. It’s a space where artists push boundaries, set new standards, and spark vital conversations. For us, it’s a way to reflect the current moment, be it cultural, technological, or emotional. Audiences at the Fringe are curious, open, and eager for new experiences. Coming from New York, as spoiled as we are by the rich theatre scene, it can sometimes feel predictable, Fringe always feels like a breath of fresh air. Raw, brilliant, innovative work thrives here, and I always leave inspired.
Joyce: I agree with Natalia, experimentation is what we as individuals and as a group, love to do even in our own work. The experience of producing at Edinburgh does not end within producing a show, but also extends to meeting, networking and talking to other artists that bring shows or are in Edinburgh to experience the festival.
Can you tell me a little bit about The Waiting Room? What was the inspiration behind the show?
Natalia: The Waiting Room explores transitional spaces— both physical and psychological — that are often overlooked but full of potential. The idea was born during the pandemic, when the world itself felt like a waiting room. There was discomfort, yes, but also this strange stillness and opportunity for reflection.
In this version, we explore various future scenarios, shaped by your choices during the experience. Your future self serves as your guide — voiced by what sounds like an AI-generated presence — which adds another intriguing layer.
Did you have any apprehensions about creating a show that is AI-powered?
Natalia: I had concerns early on, but my curiosity was stronger. And I wanted to approach this responsibly — with clear values of how and for what I use AI. I wanted to explore how AI can be used not just to replicate or replace, but to create new forms of creative expression, to connect our audiences, and give voices and issues that otherwise won't have this opportunity. That said, I remain aware of the risks and the need for continued critical thinking around this tech use.
The audience reactions to the show have been amazing. Did you imagine you’d get this type of response?
Natalia: Last year we were pleasantly surprised by how much interest and enthusiasm the show generated. We received a wide spectrum of feedback, which I truly appreciate.
What I didn’t expect this year was how emotionally moved people would be — especially by the AI-generated elements. My favourite responses are the ones that say something like, “This is a meaningful use of AI.” That’s our goal: to create a human-centred experience powered by technology — not just a showcase of what AI can do, but something that connects. And it’s great to hear the feedback that tells us we made that impact.
Joyce: The reactions. is what I personally love. I still remember our very first play-test 2 years ago when I cried because I was touched by the customised story about my childhood with my father. Whenever we do the show, my favourite thing to do is to watch the facial expressions and the body language of the audience as they listen to their stories.
What have been some of the challenges you’ve faced bringing The Waiting Room to the Fringe?
Natalia: Finances come to mind first. Like many artists, we take a risk bringing work to Fringe it’s a major investment that doesn’t always pay off financially, but it does in growth, connection, and creative momentum. On top of production and travel costs, innovation with emerging tech requires real support from funders, and from collaborators willing to work within tight limitations. It’s tough to see how the work could evolve and not have the budget to make it happen, but we’ve learned to adapt, reinvent, and keep pushing forward.
Joyce: Funding has been a challenge. We have been applying for grants across the board and I cannot tell you how many rejection letters we have received. As much as there were venues who wanted us to tour our experience with them within the last year after the fringe, we still needed finances for other operational expenses. We are mostly self-funding this. We have a lot of plans for this project that has a huge potential and we hope we can accomplish those goals through our Edfringe run this year.
If you could describe The Waiting Room in five words, what would they be?
Natalia: Personalised. Journey. Reflection. Choices. Future.
Joyce: Innovative, Experiential, Impactful, Community, Contemplative
Where did your passion for immersive theatre come from?
Natalia: It found me at the right time. I started in film, then trained in directing and playwriting. Live theatre captivated me with its immediacy — its “limitations” that often turn into strengths. Immersive and interactive theatre felt like an exciting field that offered agency to the audience, something that still hasn’t been fully explored in all its aspects. Coming from a generation raised on video games and interactive media, I was naturally drawn to this kind of work. And I was immediately flooded with ideas about the kinds of stories I could tell in that realm. I realised my passion isn’t tied to one particular form, but to storytelling that pushes boundaries— and finding the right format for the right story, even if it’s unconventional, is what excites me most.
Joyce: I started getting involved in immersive theatre in 2012 within the performing arts community. I have interests in a lot of things and I am equally passionate about all of them. The one element that ties all my interests together is storytelling. I grew up competing in dance, I am a trained musician and my involvement in theatre and film came to me in my adulthood. I always want other people to feel and understand what I am conveying. I started with experimental theatre then interactive theatre within the immersive space. Although I am a performer, I like the idea of having the audience get into the story of any project I create. Partnering with Natalia was the right step for me. I met her when I was producing a short film 10 or so years ago and now here we are! Creating immersive experiences together.
Since The Waiting Room premiered, what have been the most valuable lessons you’ve taken from the experience?
Natalia: One of the biggest lessons has been letting go of the need to be universally accepted— whether as an evolving form of theatre or as a valid artistic approach. Not everyone will understand our intentions or challenges, and that’s okay. We’ve heard everything from “AI doesn’t belong in theatre” to assumptions that our show is fully generated, or that we’ve handed our creativity over to machines— all from people who haven’t actually seen the work.
I’ve learned to stop trying to explain or change minds. We welcome feedback and grow from it. If our show shifts someone’s perception of AI — great. If not, they have their reasons, or they’re just not ready yet.
Joyce: This must be cliche but creating anything always has its challenges and we “cannot please everybody”. I am a performer and sometimes I have to remind myself that each show or each genre has its own audience and if we happen to encounter an audience that does not appreciate what we do, it’s fine. The goal is to keep going. I had to keep reminding myself of our goal and why we are doing this.
"I see tech not just as a tool, but as an art of communication. I believe communication — healthy, creative, precise — will define our future."
- Natalia Yandyganova
What does The Waiting Room say about you and the type of theatre you want to create?
Natalia: It reflects my fascination with technology, of course, but also with the mundane and how we find meaning in it. It shows my interest in the future — especially ethical, human-centred innovation. I see tech not just as a tool, but as an art of communication. I believe communication — healthy, creative, precise — will define our future. This show is my way of communicating with others, and with my own humanity.
Joyce: As I have mentioned, I came from a multi-disciplinary background. I have also been an arts educator within the Socio Emotional Learning and Trauma-informed perspective. This show has all those elements. Natalia’s ideas has helped me realise that the SEL and Trauma-informed components can also be introduced in a show like this.
Do you have a favourite theatrical quote?
Natalia: “Immigrants— we get the job done!” from Hamilton is the first that comes to mind. It makes sense because we’re from New York, and most of us are immigrants. I think there are some unintended parallels with AI work as well, but that’s a conversation for another show!
Joyce: “I should think I'm going to be a perpetual student.” from Anton Chekhov, The Cherry Orchard. I think the creation of anything as an artist, personally I have to be always curious and acknowledge that I have a lot to learn. In this case, my interests in AI was present before but since working with Natalia, my interest in AI has deepened.
What’s the best piece of advice you’ve been given?
Natalia: “Give your audience space to feel.”
Joyce: You cannot control everything. Hahahaha! I guess this revealed my control freak tendencies.
Finally, what message would you like your audiences to take with them from The Waiting Room?
Natalia: There isn’t one universal message. I hope each person reflects on the choices they made during the experience — and what those choices reveal about them in real life. I want audiences to leave having discovered something new, not just about AI, but about themselves.
Joyce: Enjoy the experience! Trust the process!